General Conditions of sales

Update the 19.06.2020

The present general conditions have for object to define the rights and obligations of the parties under the online sale of products and services offered by the company FASHION DISTRIB to clients, and resellers.

www.grossiste-pret-porter.com is operated by the company FASHION DISTRIB. Any order validated by the customer on the site www.grossiste-pret-a-porter.com implies the prior acceptance of these general conditions of sale.

Article 1 REGISTRATION

www.grossiste-pret-a-porter.com is dedicated to an audience of professional retailers. A prior registration on the site is required by clicking in the top right of the website on LOGIN.

Opening an account is free and without obligation to purchase.

The following information is requested:

- E-mail

- Name and surname of the main contact

- Personal password

- The name of the Company

- Intra-community VAT number (or SIRET number for French companies)

- Address of delivery and invoicing

- Telephone number

An e-mail confirmation and activation or non-activation of the account is sent to the e-mail address provided.

The company FASHION DISTRIB reserves the right to remove a customer account to cancel an order in the case where the data provided are false or misleading.

Once registered, the reseller client will be able to access the prices and the products, place their orders online. The reseller client can also edit the contact information in his personal space which is reserved for it.

Article 2 PRODUCT

The company FASHION DISTRIB strives to provide the best, on the photos and fact sheets section of the products, the essential characteristics of the latter.

Article 3 PRICES

The prices are indicated in euro, excluding tax and delivery charges.

Delivery charges are calculated based on the weight, destination country and the shipping method selected.

The prices can be changed at any time.

Article 4 ORDER

The minimum purchase is 100 euros excluding taxes and shipping charges.

The company FASHION DISTRIB reserves the right to cancel any account or any purchase order if it considers that, overall, the totality and the average of the order does not match with the wholesale purchase, and to select a customer base of a professional audience seriously and avoid the activities of resales casual which can be detrimental to all of our customers.

www.grossiste-pret-a-porter.com to be reserved for a professional audience, it will not be accepted, nor return, nor exchange, and or refund, except to the extent that the product was received defective.

Any claim submitted by a non professional customer, going beyond our vigilance will not be in any way taken into account.

We will respond to your order within the limits of our available stocks or subject to stocks available. When placing your order, we will inform you of the availability of the products you wish to purchase. However, if despite our vigilance, the products proved to be unavailable after your order, we will notify you and invite you to change or cancel your order. In the case of injoignabilité immediate to the customer during the order preparation, we will notify you of any temporary out of stock on a product ordered that is missing on your delivery, a credit in the form of a voucher for the amount of the product or missing will be assigned and will be used in future orders.

In the event an error in the wording of the contact details of the recipient, the company FASHION DISTRIB cannot be held responsible for the impossibility to deliver the package.
 

ARTICLE 5 PAYMENT

The payment is made in advance, online, by credit card or by bank transfer.

The following bank cards are accepted : Carte bleue, Visa, Eurocard and Mastercard

www.grossiste-pret-a-porter.com uses a secure payment tool offered by the French bank LCL, and therefore at no time access to the banking information of the customer.

The customer guarantees that he is fully authorized to use any of these methods of payment, and his bank account gives access to sufficient funds to cover the costs arising from its order.

If the payment is made by bank transfer, the buyer must make his payment within 48 hours upon receipt of the confirmation email of the order. Orders paid for by bank transfer are shipped the day of receipt of the transfer.

Article 6 DELIVERY

Packages are generally dispatched upon receipt of your payment (same day if the order is placed before 12pm).

There are three modes of shipment: DPD, GLS, LA POSTE, the RELAY POINTS GLS and HERE RELAY (metropolitan France).

Delivery times are usually 1 to 2 days (metropolitan France) for 2 to 4 days (Europe depending on the country) and 3 to 5 days (overseas).

We will send you the day your order is shipped, the tracking number you can track online your order.

Shipping charges include packaging, handling and postal fees. They are calculated according to the weight and volume. The colissimo includes a insurance of 23 € per kilo.

The company FASHION DISTRIB can not be held responsible for damages and delays of the carrier, as well as the possible loss of a parcel. The transfer of property is done as soon as the package is entrusted to the carrier.

For shipments requiring a customs declaration, the company FASHION DISTRIB has a period of 15 days to complete the customs declaration and ship the order from the date of placing the order.

Special conditions apply to the carrier HERE relay. The customer has 9 days to retrieve his parcel to the relay point, beyond this date, HERE relay we dispatch the parcel from our premises. The customer has a period of 7 days beginning on the day of the return of the parcel to our offices to demand the return of his parcel. The customer shall pay the cost of return and reshipment of the parcel, as well as a penalty of 5 euros. An e-mail will be sent to him in order to regularize the payment of the return of the parcel, beyond the period of 7 days, if no payment is made, the package is considered as destroyed, no claim by the customer can not be taken into account, the company FASHION DISTRIB could not be held responsible for non-shipment of package.

Your order will be delivered to the address indicated on your client data sheet. That is why, we urge you to ensure the accuracy of the information entered when creating the account.

The non accuracy of the information entered during your registration, including for deliveries on islands and Corsica in metropolitan France, leads to adjustments of billing post. In the case of non-payment of these bills adjustment of delivery charges, FASHION DISTRIB reserves the right to terminate the customer account and of the balance by paying the difference in case of a pending order.

Article 7 RETURNS

Any item received defective or showing an anomaly should be reported by e-mail within 48 hours after receipt of the package (the e-mail must contain the order no., article reference and photo noting the defect). The latter can be returned to the company FASHION DISTRIB (after agreement within a maximum period of 7 days from the date of our agreement).

The exchange is not authorized, upon receipt, the defective item will be re-injected in to have, the sum corresponding to the article will then be deducted from the next order. For any return of goods that have not been subject to a return authorization, no credit will be issued.

Article 8 INTELLECTUAL PROPERTY

All texts, logos, images.. content on www.grossiste-pret-a-porter.com are protected by national and international intellectual property. These elements remain the exclusive property of the company FASHION DISTRIB.

In this respect, except prior and written authorization of the company FASHION DISTRIB, Users of the site www.grossiste-pret-a-porter.com may not make any reproduction, representation, adaptation, translation and/or transformation, partial or integral, or transfer on another website of any element composing the site.

The non-observance of this prohibition may constitute an act of infringement involving the civil and/or criminal user.

In accordance with the provisions of the Code of Intellectual property, only authorized use of elements composing the site for strictly personal purposes.

Article 9 AMENDMENT OF the GENERAL terms and CONDITIONS OF SALE

The company FASHION DISTRIB may at any time modify the present General Conditions of Sale. It is recommended that users consult on a regular basis.